RxWeb is by far the quickest system on the market. The speed at which I can download and dispense an EPS2 prescription is incredible. I love the fact that I can access all patient records from any location and I am not worried about expensive PC maintenance contracts. If a PC breaks I throw it away and you never lose any information. It takes a few minutes to get a new PC going again with RxWeb. Love It!

We first started looking at RxWeb because it was a much cheaper IT solution than our incumbent provider. Because of this, I fully expected it to be at the “clunkier” end of the range of systems. I was therefore pleasantly surprised to find it easy to use; with some really nice features. We use an IT firm (Gardner Systems) for our hardware and connectivity requirements so we are really happy with the “software only” package which suits us perfectly. Anyone who ventures into IT will know that it is not always going to be “plain sailing”. It has been Helix’s response to the tackling issues that has been particularly impressive over the last couple of years. Helix are also keen to listen to us and their product development has certainly been focussed on meeting customer’s needs. The mind-set of our previous provider was; this is our system and we will tell you what you need. Anyone feeling like this will find RxWeb a breath of fresh air.