Roll Back to Change Insurer
Private Insurance Patient (PIP) Form
Amend Claim
- Claim Part-Paid Rejected needs to be changed to Referred patient but the status is not changing
- How to amend the status of a submitted claim to “No Response”
- How to change an incorrect admission date
- Add a payment for a specific date on the claim
- How to update a claim to Submitted status
Browser
- How to clear browser cache/history on Internet Explorer 11
- Claimsure looks distorted – not working on my PC?
ePad
- Cannot Sign with ePad – Enable ActiveX
- The ePad signature is not working correctly
- ePad- Unable to Sign – Repair Epad Client Installer
- I cannot sign any of my claims
Scanner
- If you receive an error after installing a Cannon scanner
- Scanning Error – Not Enough Memory (-4500)
MOU
- How to find the claims at risk
- Find all pre-submitted claims for the week
- First and Final submission due dates
- How are the MoU pre-payments and submission due date added on Claimsure
- Don’t meet the criteria’ report – What it is and how to find it?
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