Careers

Position: full-time

Department: Marketing

Reporting to: Head of Marketing

Location: Dublin - Hybrid working, 3 days remote, 2 days in the office

Outline of the role:

We require a talented Marketing Executive who enjoys working with customers to ensure they get the most out of our software systems. The right candidate will be a self-starter. Someone who is comfortable working in a fast-paced environment where deadlines must be met. Has a strong marketing background, and proven ability to engage customers and drive their adoption of new features and functionality in our software systems.

The successful candidate will join our marketing team and will be responsible for delivering and managing marketing campaigns that boost usage of specific partnerships and new technologies. The role will require strong engagement with our current customer base so demonstrable experience of working with customers is desirable. This is an excellent opportunity to advance your marketing career while delivering meaningful results for Clanwilliam Health and our customers.

 

Key Responsibilities:

  • Help increase customer adoption and engagement and ultimately improve overall business value
  • Become a trusted product expert for our customers and share your best practice experience with them on a regular basis
  • Explain and deliver the value of new features and functionality to existing customers
  • Provide tailored advice and insights to customers to help them maximise their ROI
  • Partner closely with internal and external stakeholders to produce creative, marketing-led, solutions to customers’ needs and wants
  • Work with cross-functional teams to coordinate and promote new functionality releases
  • Develop strong relationships with customers to boost customer engagement and solicit feedback
  • Engage in other duties or activities as required.

 

Person & Skill Specifications:

  • Relevant 3rd Level Degree or equivalent qualification
  • 3+ years’ experience in a similar role is desirable
  • Excellent understanding of digital marketing tools and techniques (email marketing, webinars, social media promotion etc.)
  • Fluency in written and spoken English
  • An excellent phone manner and a willingness to cold call existing customers is required
  • Proven experience presenting to customers and key stakeholders
  • Experience using Microsoft Dynamics CRM system is an advantage
  • Experience with WordPress desired
  • Comfortable using MS Office products (Word, Excel, Powerpoint)
  • Familiarity with Adobe Creative Cloud is desirable
  • Able to work independently as a self-starter, manage time and prioritise activities while performing effectively under pressure
  • Excellent communication skills
  • Willingness to learn, and help educate others
  • Ability to work productively as part of a team
  • Relevant industry experience would be advantageous
  • Previous sales or customer service experience is a plus

 

Core Competency: Required Ability:
Communication Be able to communicate clearly in an efficient manner.
Teamwork Willingness to work together with co-workers, in finding solutions in order to drive customer adoption.
People Skills The ability to communicate with, and appeal to, the characteristics of different people, both professionally and informally, in such a way that the organizational goals are met and executed.

 

Clanwilliam Health, part of Clanwilliam Group, is an expanding healthcare, technology and services business. Today Clanwilliam Health holds over 30 years of experience developing and designing healthcare software. Our extensive range of innovative technology now empowers more than 20,000 clinical users across Ireland and the UK to deliver safer, more efficient and cost-effective patient services. Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.

 

Clanwilliam Health is an Equal Opportunities Employer

Request a demo

Request a demo with one of our Product Specialists

Request a demo

Request a demo

Request a demo with one of our Product Specialists